The Centers for Medicare & Medicaid Services (CMS) conducts periodic surveys to measure adult patient perspectives on recent inpatient stays at hospitals that treat Medicaid and Medicare plan participants. The methodology used by CMS involves gathering patient responses to questions about their recent stays, then consolidating that information into a single, all-encompassing patient satisfaction rating on a 1 to 5-star scale, with five stars being the best score. As of March 9, 2026, only seven Virginia hospitals earned five-stars on CMS patient surveys. From CMS patient satisfaction surveys, here are the seven Virginia hospitals that rated as five-stars for patient experience (listed alphabetically):
Virginia Hospitals with Five-Star CMS Patient Survey Ratings
- Buchanan General Hospital
Location: Grundy
View Rating Details - Carilion Giles Community Hospital
Location: Pearisburg
View Rating Details - Centra Bedford Memorial Hospital
Location: Bedford
View Rating Details - Lonesome Pine Hospital
Location: Big Stone Gap
The CMS also examines the quality of care delivered at Medicare and Medicaid participating hospitals. For a look at which Virginia hospitals rate high for quality, check out Five Star Quality Acute Care Hospitals in Virginia.
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