Tuesday, February 24, 2026

Arizona Hospitals with Five-Star CMS Patient Survey Ratings

The Centers for Medicare & Medicaid Services (CMS) conducts periodic surveys to gauge adult patient perspectives on recent inpatient hospital stays at hospitals that treat Medicare and Medicaid enrollees. The methodology used by CMS involves collecting patient responses to questions about their recent hospital stays, then combining that information into a single, all-encompassing patient satisfaction rating on a 1 to 5-star scale, with five stars being the top score on the scale. As of February 7, 2026, only four Arizona hospitals earned five-stars on CMS patient surveys. This includes two hospitals in the state that were also rated five-stars for the quality-of-care in a separate CMS quality analysis. From CMS patient satisfaction surveys, here are the four Arizona hospitals that rated as five-stars for patient experience (alphabetically listed):

Arizona Hospitals with Five-Star CMS Patient Survey Ratings

Arizona Orthopedic and Surgical Specialty Hospital
Location: Phoenix
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Arizona Spine and Joint Hospital
Location: Mesa
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Mayo Clinic Hospital
Location: Phoenix
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Western Regional Medical Center (renamed City of Hope Phoenix)
Location: Goodyear
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Friday, February 20, 2026

Ohio Hospitals Rated Five-Star in CMS Patient Surveys

Periodic surveys conducted by the Centers for Medicare & Medicaid Services (CMS) aim to measure consumer satisfaction with recent inpatient stays at hospitals that treat Medicare and Medicaid enrollees. The CMS survey poses questions to consumers about their recent inpatient hospital stays, then consolidates those responses into a unified patient satisfaction rating on a 1 to 5-star scale, with 5-stars being the scale's highest score. From these patient surveys, only nine Ohio hospitals earned a five-star patient survey rating. This included one military hospital - the 88th Medical Group at Wright-Patterson AFB - that does not serve the general public. Three Ohio hospitals that earned 5 stars from patients - Crystal Clinic Orthopaedic Center (Akron), Holzer Medical Center (Jackson), and Mercy Allen Hospital (Oberlin) - also rated as a Five-Star Quality Hospital in separate quality-of-care studies run by the CMS. Here, listed alphabetically, are the nine hospitals in Ohio that rated as five-stars for patient experience according to CMS surveys (as of February 7, 2026):