The Centers for Medicare & Medicaid Services (CMS) conducts periodic patient surveys to measure adult patient perspectives on recent inpatient stays at hospitals that treat Medicare and Medicaid enrollees. The CMS survey gathers responses to questions about various patient experiences during an inpatient hospital stay, then consolidates that information into a single, overall patient satisfaction rating on a 1 to 5-star scale, with 5-stars being the top of the scale.  While ten acute care hospitals placed on the list of CMS Five-Star Quality Hospitals in New York, not a single one of those 5-star quality hospitals earned five-star marks from patients.   As of January 31, 2026, only two hospitals, both in upstate New York, rated as 5 stars in CMS patient surveys:

Two New York Hospitals Rated Five-Star in CMS Patient Surveys

1. Adirondack Medical Center - Saranac Lake
   Location:  Saranac Lake
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2. Elizabethtown Community Hospital
   Location:  Elizabethtown
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